Social Media- A Waste of Time?

Social Media is a waste of time.

Why? Well, as the famous saying goes “Half the money I spend on advertising is wasted; the trouble is, I don’t know which half.”

The same is true for social media. There are so many experts convincing business owners to establish a social media presence, yet so few are building the business case for social media in a strategic context, with measurable business objectives in mind.

Some ‘social media experts’ proudly proclaim their number of followers as if they were collecting souvenir spoons from their travelling expeditions.

My view is that social media is a waste of money, unless you are starting at the strategic level and working down to the tactical implementation, including the selection of the tools and platforms.

If someone approaches you and offers to ‘set you up a Facebook page’, without investing the necessary time to understand or develop the strategy – run!

It is a waste of time and money unless you have a clearly defined strategy in place, and the organisational will and capability to follow through on the plan.

Social Media is like grabbing a tiger by the tail. It’s fun at first but you can’t let go without consequences.

The consequences of a poorly defined social media strategy aren’t limited to financial losses, but it’s a fine measure to keep the mind focused when making marketing investment decisions.

Contributor:

Michael Field, Director at Michael Field Pty Ltd.

Social Media – hard to get good help?

It’s hard to ignore the explosion of social media and its impact on business. For example, LinkedIn Australia now has >2million members with a new member joining every second.

Many businesses are grappling with questions such as:

  • How can we capitalise on the growth and connect with key business decision makers?
  • How do we navigate the digital landscape, map a business growth strategy and effectively manage risk?
  • How do we build an effective digital strategy, manage implementation and measure results?

With the myriad of platforms and devices we use to stay connected, it can be difficult to know which ones we should invest our time in, particularly when it comes to business.

How do you decide which will yield the best business results? What strategies will you put in place to build your business and professional brand?

It’s no longer a question of whether to involve yourself and your business in social media or not. The question is ‘how are you going to differentiate yourself and your business?’

Another important question to consider is ‘where do you go to get quality advice?’

To be fair, there are many excellent practitioners currently advising on social media. Equally though, there are many people whose only qualification is they have a Facebook page or Twitter account – making them an expert.

It reminds me of the lead-up to the year 2000 with Y2K experts offering advice and expertise. Similarly today we have the ‘social media expert’- willing to advise businesses on how to get the most out of social media.

If you are considering appointing a social media expert, ask to see proof of where they have built a business, and how the growth in the business is directly attributable to the social media efforts and activities.

It’s a tough call, but it’s a question worth asking.

Contributor:

Michael Field, Director at Michael Field Pty Ltd.